Policies & Procedures

General Class Policies

1. Please arrive 5-10 minutes early and be sure to follow the current implemented guidelines and rules for safety. If you arrive after the start of class, please have your dancer quietly enter the studio and join us. We may cover important updates at the beginning of class so please check in with your instructor after class.

2. Bathroom breaks can be distracting during class time. You will notice that once a dancer asks to go to the restroom, the others will follow. Please take your dancer to the restroom prior to class starting!

3. Dancers need to be picked up on time and instructors will not be responsible for children outside of class time. We ask that you please try to remain near the room during class time. If your child needs you for any reason during class, your instructor can wave you to the room as they are not allowed to leave the dance room unattended during class time for any reason. Late pick-ups will generally result in dancer being taken to the recreation office after class.

4. For safety reasons, we ask that you please pick up your child from the classroom. Most dance rooms are located near parking lots or busy streets and it can be scary watching a child run out of the doors without an adult. So please make sure that you are on time for your child, either in the lobby waiting for your dancer or by the doors near the dance room after class, and be sure your instructor sees you in the doorway before you leave.

5. Siblings are not allowed to wait unsupervised.

6. No gum, candy, or anything in the dancer’s mouth is permitted at the start of class (safety/choking hazard)

7. Classroom doors may not be opened until the class begins, so please make sure that you are with your dancer until then, they will not be supervised before class. No child/adult is permitted into the dance space during class without a signed registration form waiving all liability for dance class.

8. With the exception of Parent & Me classes, all dance classes are drop-off programs.

9. If there are any injuries or anything the instructor should be aware of regarding your child, please inform your instructor before class starts. It’s our job to keep you safe and have a fun time. So please let us know so we can help you! Any injury that occurs in class MUST be brought to the instructors’ attention. An injury report must also be filed with the front desk for any injury that may occur.

10. Please refrain from bringing your child to class if he/she is sick. Stay home, get better, and keep germs out of the dance space. We appreciate your help in keeping other dancers and instructors healthy.

11. You are welcome to take photos or video record your dancer in class. To be considerate toward other families and protect privacy, please do not share your photos or videos online (social network platforms, youtube, etc). PCPA is not liable for any shared photographs or videos on social media outlets.

12. During our Parent & Me classes, we request that participating parents do not use their cell phones during class or step outside with their child in the case of an emergency to prevent distractions during class and ensure full participation from all. As a reminder, we require that parents are expected to actively participate with their child for the duration of class.

13. While we hope all dancers have a joyful experience, we understand kids have rough days (just as adults do) and there may be times during classes or performances when a child does not want to participate. PCPA instructors will never force a child to unwillingly participate but will encourage them to participate when comfortable. If your child is continually not participating in class, please talk to your instructor about ways that may make your child more comfortable and excited to participate. We’re happy to suggest other class options for transfer as well if such options are available.

Corrective Actions:

We want everyone to have a fun time learning dance, and to make it fair for everyone’s learning/dancing experience, thus PCPA has worked with our cities to establish these corrective actions.

All children’s dance classes follow a 1, 2, 3 Disciplinary Policy: 

1. Child is given a verbal warning by the instructor.

2. Child is asked to sit down at the edge of the room and act as an “audience member”.

3. Child is asked to take a break outside for a few minutes or until the child is ready to come back into the dance room. Your instructor may speak with the parent after class is over.

Pitt County Performing Arts has the right to use and follow this policy to ensure the quality and safety of a class.

BULLY-FREE ZONE

Pitt County Performing Arts has a zero tolerance policy regarding child harassment or “bullying” in any of our classes, camps or events. If you are having any issues in class please notify your instructor and they will work with our main office and city to resolve the issue.

Refund, Cancellation, Withdraw Policies

Any class registered for through a city website/program will fall under that city’s policy for cancelations and withdraws. Please contact the city for your request.

1. All classes and/or camps are subject to cancellation or change at any time.

2. Fees are not prorated for missed classes or crafts. Make-ups for missed classes will fall under that city’s policy. Please contact the city for your request.

3. Refunds will not be granted to those who have been asked to leave or be removed from class or for any other non-compliance reason in PCPA classes. COVID-19 restrictions, regulations, and procedures must be followed at all times.